EZ Access Returns Policy
All return merchandise must have prior authorization from CareProdx.com and must be returned to Algona, WA. All returns must be in original packaging and submitted within 30 days from date of delivery. Custom orders cannot be returned. Orders returned, refused, undeliverable for any reason, or cancelled in transit are subject to 20% handling and restocking fee, freight both ways, plus any/all additional fees charged by Freight company.
NOTE: For health reasons, only unused and factory sealed bathing or bathroom products can be returned (opened packages and/or used products will be refused).